Google CEO Sundar Pichai discusses New Lamda AI, the future of search, new product roadmaps

welcome to yahoo finance presents im julia laroche here with sundar pachai ceo of google and alphabet sundar thank you so much for having us here out in mountain view for google i os developers conference well great to be here and thank you for taking the time well you all had a lot of product announcements its been two years uh because of the pandemic since we had the developers conference.

a lot coming out from google i o i could list a number of products what for you uh were the big highlights and the big features that you’re especially excited about you know there were a lot of things but at the core of it is uh we are you know still focused on building a more helpful google for everyone.

and using computer science and ai to deepen our understanding of of the world including language which makes us improve our products like search and assistant well i was excited about our breakthrough in natural conversations and uh you know we had demos of being able to talk with the planet pluto or a paper airplane and so but those represent deeper shifts in terms of our ability to understand uh understand language in the world around us im very excited by that ill definitely want to explore that with you in just a.

bit um so one of the things about you that ive noticed that your love really does lie with products and i understand that you’re the happiest when you’re working um with products so im just curious before we get into it um as ceo of google and alphabet um how are you able to still seek out that experience of being part of that product development process and make sure that you’re part of that experience how do you find that time yeah its its its you know.

in general being a ceo you you have to put in extra effort to make sure you’re able to spend time on the things you want to otherwise you typically react its not always bad you know but you’re reacting a lot to the events happening on a day to day or on a weekly basis so i block my product review times ahead of time and and and they are you’re right im very happy when im in them and and so im trying to protect them you.

know always succeed but you know its a high priority for me and so that’s how i manage it well something that you definitely seem to get excited about working on um you know so sitting on top of google and alphabet you certainly have a pulse as to what people are thinking uh i think of search for example in the things that were putting into search so how does that.

inform the products that you all want to build in your product roadmap you know at a high level we we realize people come to search i mean billions of times every day people do reach out through the pandemic particularly reinforced beat around health or be even around trying to find jobs as the economy is shifting so understanding that people use it in these very very important moments and and taking that responsibility and the trust that comes with it seriously.

i think its something ive always internalized but it got reinforced last year so weve spent a lot of time for example focused on job search and you know and and helping people with digital skills and those aspects that’s partly influenced by what we see coming to us in moments like this um one of the um products that i i noticed off the top i can tell you when i prepare for the interview i was using google docs but i was also you know face.

timing and all sorts of stuff but um i was really uh taken by the product led innovation in the enterprise space um you know talking about uh smart canvas for example and what youll be able to do within google docs bringing a lot of these features together through smart chips so i would love to understand um you know about the opportunity in the enterprise space are you all doubling down in this space because of the way work has changed yeah i mean its uh weve been really.

focused on uh the enterprise space for a while but last year you know it was a tectonic shift and the future of work is changing dramatically it is uh going to be more flexible work is no longer just a place as we are doing this here so you know we are all adapting and so we are using our productivity applications to drive that shift you know google docs.

really pioneered collaboration the fact that multiple people can be working on the document at the same time but now you can be working on a document and just quick hop on a video call if you want to you know talk to everyone or easily assign people tasks and so were bringing that richness on top of the collaboration so i think it is to support that future of work um how much would you say that you know something like smart canvas is a response to some of the competition out there i mean we can talk about you know.

slack which salesforce is in the process of acquiring or you know zoom zooms really you know its kind of been everywhere in the last year plus so how much is this a response to competition out there i mean all of us when we are innovating you know you’re both trying to innovate and you know tech is very competitive and the products you’re mentioning are all terrific products i use them and you know so inherently in everything you do uh.

you’re thinking about the user thinking of new things you’re seeing whats happening in the world around you and adapting and i think the ability to do both is uh super important well um sundar you did mention uh reimagining you know the future of work and when i think of google were here on googles campus google was really famous for kind of creating the fun office environment you know all the.

perks and the amenities that made you want to be in the office so help us further understand your views of the future of work and the opportunities that you see within the hybrid model you know actually just like we were excited 20 years ago to rethink you know what coming to work meant i feel the same optimism about being able to rethink work in this modern context so for example we knew what you know we value people coming in being able to see each other in person the.

sense of community and collaboration it creates but we people had difficult time with commutes you know imagine having a parent-teacher conference and ive gone through it in the middle of the day at 11am on a tuesday and you really want to be there and the stress it creates but in this in this future of work i think we will handle all that better be at a doctor appointment in the middle of the day so bringing that flexibility i think helps people adapt to the the realities of modern lives you know one of the exciting things we announced is.

anybody can work from anywhere for four weeks and so being able to take that longer trip in summer which may be the last time most people did was when they were in college to recreate that experience and to go away with your family for four weeks those are all you know we can realize all that so i still think we are committed to making.

work fun but at the same time have a sense of community around it so i see all of this is we have uh we have more tools now to make all of that happen so im still you know able to keep the fun um another theme that came up was privacy you know android 12 getting some privacy and security upgrades uh that include you know offline processing and more consumer choice uh when it comes to limiting tracking um so lets talk about this new direction uh for android and and uh how do you see this kind of.

impacting google over the long run you know for us today android is used by over three billion people around the world and you know one of our big goals is to build for everyone and you know android really drive you know brings many people into the digital journey for the first time so security is you know as google weve always focused on security and privacy.

in fact the biggest way people get compromised their privacy gets affected is by you know buy a security breach or something so the work we are doing in android to improve security as well as handle your data privately its something im very proud of and its an area you’re going to see us invest a lot you’re talking about you know big opportunities ive heard you talk about moon shots you know wanting to build uh things for.

you know as you mentioned a billion plus people could use um what would you say is your ultimate moon shot you know for me our ultimate moonshot is still search i know people will be surprised to hear that 20 years in search works very well but because im working on search i see all the limitations even today when people type in a complex.

query we kind of are looking at keywords trying to match it you know we we still have a long way to go to actually understand what the users intent is the context uh where they are coming from and giving the best answer so that is still the moonshot so when you see things like lambda it is the work we are doing to make.

progress against the moonshot lets lets um you know further that lets talk about lambda um you also were talking about multi multimodal models roll out um what are the bigger implications this was when you all were talking having the conversation with pluto the planet as you mentioned or the paper plane what are the bigger implications of this you know as humans even now sitting in this conversation we are taking in everything its not just what we are speaking if we are in a place we are seeing each other.

that’s how humans interact with the world and so that’s what multimodal is you know making computers understand images text audio video the same way humans perceive information so that they can help them in more meaningful ways and and that’s what excites me about the changes we are making you know i had a chance to play around with pluto with my son you know i could have sat down and had a conversation with him about space that could have worked but doing it that way it re i can see it you know capture his imagination right.

and that’s the power of all of this being able to do it in a more natural way so this is an advancement in artificial intelligence and i would just be curious on from your vantage point when we talk about ai and what it could mean what do you think will be the biggest impact to society in the near term so im going to say you.

know like 12 to 24 months and then maybe i dont know if you would call it the medium to long term but maybe 5 to 10 years out what do you see as the biggest impacts to society from ai in the near term i think you would see a lot more what i call as assistive technologies right so for example at a simple level in the past year to go to a dj to get a custom music music list for you but now there is ai.

in pretty much all the music apps which kind of creates a nice music playlist for you that is an example of an assistive feature you will see many things like that including an important thing so for example as we showed yesterday you may be a radiologist doing mammography scans and you know we can help ai can help flag for you the more urgent cases you need to look at more closely so in general assistive technologies across pretty much everything we do.

i think would be the nearer term thing longer term i think well have more profound applications i think you know how do you fundamentally design better batteries uh or you know as an example of the kind of you know how do you drive sustainability forward ai will end up playing more profound roles across everything we do education healthcare those will take time to play out how about some of the challenges that come with ai you know maybe for some folks the scariest part of artificial intelligence is you know the human bias that might manifest itself in the machine bias.

so how do you think about overcoming the bias in ai and machine learning i mean i think it is extraordinarily important and you know because ai both because you’re training from whats in the world right now and as well as you know you’re building these ai models you know there can be errors anywhere along the process and so fairness and and and studying for bias needs to be done up front uh you know its a core tenet of our ai principles and and there’s been a lot of good work we have done but.

you know we have a lot more to do you saw examples of it yesterday when we made improvements in how how phones take uh you know photographs how the camera works and you know understanding various skin tones training on that allowing for corrections so that you’re representing people you know fairly i think its an example of you know understanding bias and correcting for it yeah being more inclusive with technology um i do sense optimism from you when it comes to ai youve.

analogized the potential of ai to fire um yet you know there’s some in the tech world elon musk uh most famously um you know saying that ai is you know far more dangerous than nukes what is someone like elon getting wrong when it comes to ai i dont think he is i mean i think he he understands the both the power and and the pitfalls of a profound technology and i think hes asked for regulation and you know i share that.

view that ai is something too important uh you know not to be scrutinized and regulated appropriately uh giving room for innovation too and so i think any any technology as humanity we need to harness to make sure it works in a way that’s beneficial to society and and the stakes are just higher with ai and so i think these are valid valid concerns and you know i.

think i think i share that view as well when it comes to maybe a regulatory framework what would be a smart move as it relates to regulation you know i think in many areas two ways i would think there are important applications of ai in sensitive areas i think where you can tackle that up front like facial recognition is a good example you know we have been very careful not to offer general purpose.

facial recognition apis but it is getting more widely used i think governments could give more clarity around the rights of citizens and and the privacy protections you need there going forward you know i would apply it different industries today already have regulations so if you take health care you have detailed regulations around health care they need to evolve to understand the implications of ai.

and adapt to it so you know those are examples of how you could start working towards it you know before we move on i i should bring this up um you know at the end of 2020 um you all uh departed with one of your top ai ethics researchers uh dr tinet uh gabriel over a paper that was critical of the technology what can you say or can you explain the.

companys decision because it did face some backlash within the ai community you know i said at that time and uh you know i and i still feel it today it was a painful moment for google we deeply care about our work on ai ethics and and you know and if if anything i view it as a learning moment as a company we are committing to more work in this area we are bringing together many teams which are working in different parts of.

the company to form a bigger responsible ai team and we are going to be adding a lot more people over the next many years but you know dr gabriel did pioneering work in these areas and its important to me that we are able to continue that work forward and and and learn from the experience you mentioned um you know bringing in more talent in the ai ethics area how are you uh thinking about recruiting talent in.

this space i mean its a its an area where uh you know we are doing world leading work and we are committed to approaching it in a responsible way and uh its its been uh area focused for the company and will continue investing in it and uh you know be viewed as an important area of the company so um i want to talk about um misinformation this was a topic that came up at google i o im talking about authoritative content content you can trust and.

it was interesting one of your executives said that there are more google searches for is it true that you know dot dot dot um then something like how to bake how to bake bread um you know back in march you did testify alongside mark zuckerberg jack dorsey um on social medias role in promoting extremism and misinformation online i guess when you think to googles core mission um what are you all doing to combat.

misinformation whats helping move the needle i mean it is at the heart of everything we do so when you come and type a search query we are when we say we are trying to find that needle in the haystack which is the best possible answer inherent in that is making sure its factual and accurate and safe and and and so that is part of what we do and.

and everything we do in ranking information is designed for that we are bringing those same principles to youtube as well content responsibility has been a big part of our focus and we are making uh tremendous strides both by using human reviewers and ai but but this is an area where there is constant ongoing work the amount of information in the world is more than ever before.

and so we are constantly working to scale that up do you think this is a problem that we can ever really truly solve whats kind of your outlook there when will you be satisfied i think inherent in the nature of information its the essence of humanity there will be always debates about you know what is okay to say what is not.

okay to say and i dont see all that going away what we can as a company is develop better frameworks better processes better systems better principles and and do this better than ever before and our data shows that we are able to do that and but i think it will always be ongoing work uh for uh you know given in any large system.

um you know you all have you mentioned uh having policies and you all do have clear policies and remove content though some content is allowed i suppose if its the peoples personal experiences so how do you kind of balance that if someone might be passing off misinformation as a personal experience sorry could you repeat that part so you.

all have clear policies and you do remove content um but how do you think about you know if someone might be passing off misinformation as a personal experience how do you think about that um in the context of misinformation no its uh you know let me its easier to answer in a specific example if you take around code code 19 you know we relied on you know used in the u s for example what the center of diseases and controls said as a source of authoritative.

information right so we use that and we then also rate journalistic organizations higher so if its a topic around vaccines in youtube we would surface content from news organizations higher or health organizations like the cleveland clinic or mayo clinic or center for diseases in control so you elevate authoritative information so that’s one example for something like that but you are right we always have to account for first personal experiences we do as a company believe in freedom of speech and so we.

default towards maximizing you know freedom of expression and and so that’s something we cherish as well um i also just while were on this topic um you know a lot of debate around section 230 i i did read your testimony on where you stand on that you know have you thought about that would there be a thoughtful change to that regulation or why do you think its so important to keep i think its at the foundation of how not just for big companies every small company you and yahoo.

finance rely on it every day for for you to operate your website so its its very foundational to how the internet works having said that i think that our thoughtful ideas around better transparency and accountability we are not opposed to uh regulation and i think we just want to make sure for such a foundational law any changes take into account unintended consequences and and uh you know supports the innovation you see in the internet today.

um i also just want to talk about the news business the business im in because i know you all have made some announcements in that space uh investing a billion dollars in the news industry through uh the google news showcase and i know you all are doing some work in india around this as well around covet 19 and talk to us about why that was such an.

important move for you all to make you know about newss foundational to democratic societies and and you know i ive always understood uh growing up in a democracy like india at fraught moments i saw the value that news organizations played and so it stayed with me all through so its something we are very committed to given our mission as a company we today invest in uh making sure we drive a lot of.

traffic to the uh our publishing partners but the industry is definitely going through a lot particularly through the pandemic and its an industry that’s very impacted so were committed to doing more our we have had a google news initiative for a while and as part of new showcase we are committed to one billion dollars in licensing uh you know content from news publishers.

across the world and youll see us do a lot more in this area you know i i know another area that you care deeply about is addressing the digital divide um sundar where do you see the most inequities when it comes to the digital divide and where do you see the opportunities to begin to close that gap you know whenever i travel including in the u s and around the world people are actually hungry to be part of the digital economy you know they they want to join this.

journey they see the opportunities and on the other side its always amazing because companies have a lot of job openings which need digital skills but they they kind of often find people so you see this gap and and i think its an important thing for all of us to realize and the gap is actually easier to bridge than most people think you know what we found with our.

experience is even a nine six to 12 month course in digital skills can have a profound impact on a persons career and so that’s what we are doing both through grow with google its a billion dollar commitment over five years weve committed to training tens of millions of people on digital skills we have our i t career certificate program which we have done and people who have come into it and by the way we see that.

it improves representation you tap into people who normally wouldnt be part of the sector and with that carrier certificate you can see the impact it has on their lives and so hopefully we are doing it to catalyze the space and its something im very passionate about yeah you know you mentioned it helps improve representation which is um you know an important important.

endeavor as well lets explore this a little bit further because its its exciting you know the future of education that you dont need a college degree per se um what do you think the future of education looks like and maybe even for the younger generations you’re a parent you have young children what they might have to experience as well as it relates to that first of all i think college is very.

important if you can but not everyone for a whole set of reasons has that opportunity but i think its still its our duty to make sure its possible even without a college degree to have a meaningful and fulfilling life and you know and that’s where all the innovations come in an important part for me is realizing that for the next generation i think you’re going to need to retrain yourself periodically you know i think gone are those times where you read once and that’s enough for many people.

they would need to have carrier shifts and which is why ongoing skilling is important and i think that’s what even our digital skilling effort teaches us something in a six to 12 month window at some point in your life can be very profound and so that’s something internalizing future of education is more continual learning and also the ability to upskill yourself somewhere through your carrier and i think those are two important realizations uh i think society needs um you.

mentioned ongoing skilling and upskilling do you think were doing enough as a country when it comes to this and you know what more could be done i think a lot more could be done today you see a lot of uh grants from governments around education but not all of it applies towards not enough goes into the kind of digital skilling im talking about so you know i think community colleges could play a stronger role federal.

grants like pell grants could support all of this so i definitely think that could be if if government you know thinks through digital skilling seriously i think there’s more to do there and so i think there’s a lot of realization and i see exciting changes but there’s more to be done i want to change topics on you know when you think about google it really is just such a well-known uh name not just here in the u s but also globally but you know with size um comes challenges it comes with.

scrutiny comes with that as well and you know google is facing um anti-trust lawsuits in several states you know they allege that google manipulates its search results to give its own products and services greater rankings over rivals billions of searches are done on google each day how do you respond to the folks that might be concerned um the onlookers who are concerned about you know google and its size i think with size comes scrutiny and ive always accepted it as an important part and you know so no issues with that if.

anything i hope this gives us a chance to explain the way we approach our work weve always taken the view long-term view that we have to stay focused on users and all the changes we make in search come from that principle and trying to understand what the user is seeking for and giving answers to that in the best way possible but as pa that’s how we approach our work but with our size i think the scrutiny is fair and weve always engaged constructively to the extent if there are some changes which are important.

you know we will we will make those changes but you know but i think its important from our standpoint that you know there’s nothing wrong in innovating by focusing on users and doing that well and you know that’s that’s what we are doing users tell us that to us every day in terms of how they rate the experience with us and and you know so that’s the lens with.

which we approach everything what would changes what would potential changes mean for your business if there were any yes for example in the case of europe uh you know when they had concerns about shopping they asked that we in you know we designed some features to you know to give people more choice in certain areas and we work with them to adapt with the set of changes and so you.

know that’s an example of a kind of change im talking about but you know at the at the end of the day we want to make sure what we are doing benefits users is beneficial to society and so you know i view it as a a dialogue over time um you did uh participate in those virtual tech hearings where you know you’re grilled by lawmakers um on you know the anti-trust practices or the alleged ones um what do you think is most misunderstood.

about google you know i i i think in some ways we take for i look at the impact from my personal experience i see the impact technology had on me technology brings opportunities to people i think we are really committed to our goal of bringing access to information and computing to as many people as possible and it creates a lot of impact in the economy in the u.

s alone the economic activity impact is you know hundreds of billions of dollars and we share that we support small businesses and and so uh i think i think it is something which i you know want to make sure i echo in a moment like this is is google too big or is it is there a threshold where you would feel like whoa this is actually too big i mean.

today i mean there are other companies which are much bigger than us and both in terms of revenues and market cap and stuff and you know i dont think we are trying to do anything for the sake of being big we want to do well and obviously create value shareholder value is part of it but i think its up to society to answer those questions and yeah how do you um with a company this size.

like how do you continue to foster innovation and you know build great products how do you keep that going so you dont get kind of stuck in stasis if you will oh its something i think about a lot and its a great question and i think that spare our our culture we give a lot of voice to our employees there’s a lot of innovation which comes from all parts of the company and you know its a company which.

believes in having ideas and others amplify the ideas its an optimistic culture so its all the aspects we have invested in over the past 22 years which i think helps us continue to innovate um i want to talk about your personal story uh sundar you grew up in chennai india um what was what was your childhood like you know i was fortunate to have a childhood uh in which education was valued you know i had a middle class.

life in india i never felt short of anything but you know we had to wait for a technology wasnt there when i started in my life but you know we waited five years to on a waitlist to get access to a phone it was a rotary phone but when we got it i saw how much my life changed in our street people would come to our.

house so that they could all call their family and friends and so it was a vivid moment for me as to how access to technology can make a difference i didnt have much access to a computer growing up i got it later in life and it changed again for me it opened up a world of information and access to me and so its something which have always carried with me and so when we today work on chromebooks and make sure students in k through 12 can afford you know affordably use it that’s.

important to me and same with android you know bringing maybe hundreds of millions of people giving them access to a smartphone for the first time yeah your first time interacting with technology a rotary phone and you you saw the potential and the change in your life um youve said that your father spent a years salary on your ticket so you could come to the us and attend stanford you also mentioned that a backpack costs about the same as your fathers monthly salary.

when you look back on that sacrifice that your father made what do you think about oh you know its tough to express in words and i think they always prioritize my education about everything else and so means a lot to me how do um your own upbringing and your experiences inform your your leadership philosophy i think empathy for people is very important particularly at a time like what we went through last year i think.

empathy as a value for leadership is extraordinarily undervalued and its something ive always brought into everything i do and uh and influences how i approach work um so you’re living the american dream uh what is the status of the american dream today you know i think its important the hallmarks of american dreams are opportunity no matter where you come from and and mobility i think those are important ideals and and you know they cannot they can always have challenges but its something important to keep in mind and and we all need to work make sure.

as society is progressing everyone is benefiting over time and that’s hard to do and but i think its something important to do i do think america has always been a optimistic country innovating shows a lot of initiative that’s what also creates opportunity and with that you need to make sure its inclusive for everyone but they all go hand in hand together i think um i want to talk about immigration you all did make some news lately that you’re you’re leading an effort you wrote you led an amicus brief in a court case you’re leading an effort.

to help maintain work authorization for tens of thousands of people whose spouses hold h-1b visas talk to us about why this was such an important issue for you all to take the lead on here i think immigrant immigrants contribute so much to the u s economy and u s has had tremendous success and they also you know serve as connectors for the u s to the rest of the world so ive always viewed it as a strength of the country.

and you know on this particular thing it gives as people immigrate it gives a chance for their spouses which is often uh you know underrepresented groups and women in particular a chance to work and participate in the economy as well and so i think its really important on multiple dimensions uh you know its something i personally benefited from uh immigrating to this country and so i felt strongly about it.

um you mentioned uh women um and you know bringing more women into the workforce and uh id like to kind of hear from you like your your thoughts on the progress that’s being made how do you feel about that so far as it relates to you know more women in tech also more people of color in the tech and how do you kind of think about that and where you want to go a big focus for us and we are making strides we still have long ways to go to the earlier point i made about future.

of work the flexibility that’s built into the future of work i think gives us a chance to do all of this better so for example supporting women through the moment when they have children its often a pivotal moment in which many women you know drop out of the workforce i think a more flexible work workspace can allow you to support that better uh location flexibility you know when we talk about unrepresented groups.

us being able to recruit from anywhere in the world including areas where you have more access to unrepresented talent you know for example we are committing to hire 10 000 employees in places like atlanta chicago dc new york where there’s a lot more diverse talent and so being able to do that so i see all of that as an opportunity and i think we can lean in and do better.

so i want to know the story of how you came to google i heard it was uh susan wojcicki who hired you is that true and whats the story there she she was part of the several people who interviewed me it was on april fools day and we had just announced gmail which i thought was an april fools joke except i was in the company and people asked me about what did i think of gmail it was an invite-only product so in my first four interviews i hadnt seen it so i didnt know how to.

answer the question my fifth interviewer was kind enough said would you like to see gmail and i said yes and showed me gmail and then i was able to start answering questions on it so you know i fondly recall i think susan took me uh during the middle of the day to get ice cream which was an important its.

not something i ever expected in any company through through a day of interview so fond memories going back to that day yeah and i suppose fun as well um so you mentioned gmail what ive heard um from a former googler is that that was created you know internally and then you all obviously tested it was great and then you rolled it out.

externally so i kind of want to go back to this future of work and flexibility as you all kind of figure things out internally is this something that you want to make external like maybe productize um how do you think about that you know a lot of things we built internally in the company i mean gmail etc is a great example of it uh you know.

when you think about project star line which we announced yesterday we are all doing that because internally we are trying to solve problems and so how do we collaborate in in this new world and so any innovations we have as part of that we are committed to bringing it outside and sharing it with the world as well and for folks who are watching that’s like the 3d um video conference scene where theyre full size and it feels.

like you’re actually with the person yeah that’s close what is the bigger unlock for that i mean it is the technology inherently is uh expensive and so we are working on you know anytime in technology when the curve starts something is very expensive and then you work hard to bring it down so that more people can use it so its investing and making sure that happens um so when you got to google did you ever think that you were going to be ceo did you ever have that moment where.

you thought like you wanted this job or you were you were going to be ceo and not for most aspects of doing it there was the last thing in my mind you know i was passionate about building products and its not what i was explicitly looking for but later when the opportunity came you know i was excited to do it i think its a privilege to be able to lead a company which is uh innovating and doing whats doing in.

the world um you mentioned you know your passion for products so why why do you think you were chosen for for the job you know i think larry and sergey were always you know had a long term view and deeply believe in using technology to solve some of the hardest problems ahead i share that world view and uh you know and i think i think its that deeper sense of understanding we have uh is probably what i think you know contributed to it how does your.

vision differ from the founders you know i think at a more fundamental level we are aligned in how we approach uh approach our work uh you know there are differences and uh you know larry and sergey are both the combination of the two of them uh they are the most extraordinary out of the box thinkers ive ever worked with and and i still talk to them regularly and so i always looking to harness uh you know their variability there you know um you know as we were talking earlier there’s a lot of scrutiny there’s a lot of pressure i.

imagine with your job whether its you know from employees or stakeholders or you know politicians governments um the public you name it um so how do you kind of cope with the stresses that come with the job when those arise you know two things i i always think its part of my uh responsibility when you know when you’re running a big.

company which is an important role to play uh you know i view it as both an opportunity and a privilege and with that comes that responsibility to engage explain what we do and and so internalize that as an aspect and as a duty of my job and so i think i think that gives me perspective as i go through it doesnt mean every day there are days when im like well i wish i could be.

spending more time on products but you know i accept it as a part of what i do so you join in 2004 its been a while i just would like to ask is google still googly as they like to say and how have you seen it evolve you know i uh well the the notion of googliness like with everything else is constantly evolving right its defined by.

the people in the company and and it is something which evolves over time but if i go back to a set of its a community of people who are passionate about leaving an impact in the world through the products they built and otherwise and are motivated and uh you know believe in uh collaborating believing news using their voice to make a difference in the world you know those aspects are all still as.

alive today as ever before um what would you say cinders been your biggest um leadership lesson in your time so far maybe even the hardest one that you had to go through i mean i think the biggest part about leadership i mean there are many aspects i think making sure as a leader that you’re making the important decisions and and and consequential decisions and there are few of them and you need to do them and you need to do them with clarity and then need to bring that.

organization along and it could be in a product area like pivoting the company to making sure understanding the importance of ai mobile or ai and pivoting the company and and doing that with clarity it could be clearly articulating the importance of diversity and inclusion in the company and making it a value and then working hard to achieve that but its getting those consequential moments right i think is one of the more important parts of leadership ive also heard that at any one given time you know google kind of keeps a list of like the most.

important problems that they want to solve what would you say is top of your list now you mentioned search earlier as a moonshot but what are the top three items on your list right now i think making more progress in ai and doing it responsibly is because i think it is such a profound way of impacting the world its definitely at the top of my list im very excited about quantum computing though itll probably take uh you know five to ten years but uh you.

know i i can see the early signs of progress and uh you know very very exciting to me so im glad you mentioned quantum computing um for the everyday person that was actually a really cool uh presentation you all gave on that for the everyday person what would that mean i know you all reached you were very excited when you got quantum supremacy but what would it mean for the everyday person.

for everyday person it would mean you know we will be able to solve modeling the weather today our understanding of weather phenomenon is very poor because its a really nature is very complex and our computers today are limited because they just dont have the ability to simulate something like that you know so you would get much better weather forecasts with a quantum computer one day right as.

an example of uh be better able to predict hurricanes cyclones uh tornadoes with more accuracy than ever before design far better batteries than we use today so itll affect uh things at a foundational level foundational level um one final question for you um what keeps you up at night what you know i think uh you know i i realize its a privilege to serve billions of people and making sure we are respecting that opportunity and doing it well and we are bringing the best we can as a company.

and and not becoming uh complacent and you know just resting on your laurels is something that keeps me up at night and you know i think big companies can easily get into that mode and so staying hungry making sure we are earning our trust and and our uh opportunity to serve users every day is something that keeps me at night sundar pachai google ceo alphabet ceo i thank you so much for your time and having us here in mountain view thank you thanks julia pleasure.