meet Amy she is on the pricing page of the store and asks a question there are two chat bot scenarios she is likely to see in scenario one Amy is directed to a help portal where she might or might not get her answer and also later drops off without buying in scenario 2 amy is stuck talking to Allie bot and might not get her answer this is unfortunately your regular chat bot the goodness its.
dead meat Freddy fresh works AI platform and now meat Freddys chat bot superpowers say hello to answer bot and custom bot that is built to help you crush goals across your customer lifecycle lead generation engagement and support to understand how these bots work lets look at the same conversation between Amy and the store this is answer bot it helps with precise answers no matter how a question is framed instant resolutions and happy customers but it doesnt stop with deflection answer bot works with custom bots the code free bot maker to.
send intent driven bot conversations that delights customers and closes the loop on chat the best part if amy wants to come out of a bot conversation she can with smart intent detection she can ask what she wants even in the middle of a flow and still get the right response apart from working with answer bots to close the engagement loop custom bot.
send proactive messages that help with reducing cart abandonment generating leads and a lot more custom bot also seamlessly connects with CRM help desk and calendar apps you already use this next wave of chat BOTS focuses on engagement not deflection leads conversions revenue learning from and speaking to your sales and support tools the future of chatbots is intent and we are excited to give it to your hands ready to crush your lead generation engagement and support goals experience for yourself today.
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